Delivery and Shipping
- Free delivery of rainwater tanks is offered in the area of 300km from Adelaide CBD (delivery outside this area and Kangaroo Island need separate quotation). ** Excluding Tanks showing local delivery only and Accessories when purchased without a tank**
- Free delivery of the pumps and accessories, including pump covers and thin pots is only applicable when purchased together with a rainwater tank. For more information please check product description. Free pick up is offered for accessories when purchased without a tank or a delivery fee of $50 is applicable within metro CBD
- Additional freight charges are required for separate delivery of pumps or accessories or for Tanks with free Metro Delivery Only
- Delivery time will be arranged by us after you place the order, and will be informed in advance.
- Due to SafeWork SA laws and restrictions, our drivers are only allowed to deliver tanks to the front of the property. Moving tanks into location is considered installation, which is not part of the delivery process and is the responsibility of the customer or their installer to arrange.
Delivery Requirement
Upon ordering a large TanksOnline Rain Water Tank, 10,000 Litres and above, please complete the following checklist.
- Site access must be free of overhead obstructions (tree branches or powerlines)
- Sufficient turning area and parking for truck and trailer.
- Surfaces to be flat, firm and dry.
- Please advise TanksOnline of any unsafe work conditions.
Note: Weather conditions, such as high winds and precipitation may delay delivery.
It’s essential that a sufficient number of adult able bodied person(s) are available to assist the TanksOnline driver with delivery of your TanksOnline Rain Water Tank. This is will ensure no breaches of occupational health and safety.
1 Person: Tanks up to & including 10,000 Litre
(Slimlines, Thin Tanks and Maxi Cubes included)
2 Persons: 14,000 Litre & 22,500 Litre.
Note: This is excluding the driver. Please be advised that insufficient assistance onsite may delay the delivery. Please ensure children, pets and animals are kept well clear during unloading.